Your Fitbit is a great way to track your fitness goals, but it’s no good if it won’t charge. If you’re having trouble charging your Fitbit, don’t worry – there are a few things you can check to fix the problem.
In this article, we’ll go through the 10 most common reasons why Fitbits won’t charge, and show you how to fix them. So whether you’re having trouble with your Fitbit Charge 5, Sense, Inspire 3, or any other model, this article should help you get your device charging again.
1. Check the charging cable and port
The most common reason why Fitbits won’t charge is because of a problem with the charging cable or port. Make sure that the cable is properly plugged into the port on your Fitbit, and that the port is clean and free of debris. You can try cleaning the port with a cotton swab and some rubbing alcohol.
If you’re using a third-party charging cable, try using a different cable from Fitbit. Some third-party cables may not be compatible with Fitbit devices.
2. Make sure your Fitbit is clean and dry
If your Fitbit is wet or dirty, it may not charge properly. Make sure to dry your Fitbit off completely before trying to charge it. You can also clean the back of your Fitbit with a soft cloth to remove any dirt or debris.
3. Try a different power source
If you’re still having trouble charging your Fitbit, try using a different power source. For example, if you’re charging your Fitbit from your computer, try charging it from a wall outlet instead.
4. Restart your Fitbit
Sometimes a simple restart can fix charging problems. To restart your Fitbit, press and hold the side button for 10 seconds.
5. Update your Fitbit firmware
Fitbit regularly releases firmware updates for its devices. These updates often include bug fixes and performance improvements. To update your Fitbit firmware, connect it to your computer and open the Fitbit app. The app will automatically check for updates and install them if available.
6. Reset your Fitbit
If you’ve tried all of the above steps and your Fitbit still won’t charge, you may need to reset it. To reset your Fitbit, press and hold the side button for 15 seconds.
7. Check for physical damage
If your Fitbit has been physically damaged, it may not charge properly. Inspect your Fitbit for any cracks or dents. If you see any signs of physical damage, contact Fitbit customer support for assistance.
8. Check your warranty
If your Fitbit is still under warranty, you may be able to get it replaced for free if it’s not charging properly. Contact Fitbit customer support to learn more about your warranty options.
9. Contact Fitbit customer support
If you’ve tried all of the above steps and your Fitbit still won’t charge, contact Fitbit customer support for assistance. They may be able to help you troubleshoot the problem or replace your device if necessary.
10. Try a different Fitbit charger
If you have another Fitbit charger, try using it to charge your device. If your Fitbit charges with a different charger, then the problem is with your original charger.
Additional tips:
- Make sure that you are using the correct charger for your Fitbit. Different Fitbit models use different chargers.
- If you are using a third-party charger, make sure that it is certified by Fitbit.
- Try charging your Fitbit from a different power source, such as a wall outlet or a power bank.
- If your Fitbit is still not charging, try restarting it.
- If your Fitbit is still not charging, contact Fitbit customer support for assistance.
