If your Galaxy Watch5 is not charging properly, there are a few things you can do to try to fix the problem. In this article, we will walk you through 10 different troubleshooting methods.
Common Causes of Charging Problems on Galaxy Watch 5
There are a number of reasons why a Galaxy Watch may not be charging properly. Here are some of the most common:
- Dirt or debris in the charging port. This can prevent the charger from making proper contact with the watch.
- A damaged charging cable or charger. If the cable is frayed or damaged, it may not be able to transfer enough power to the watch.
- A software glitch. Sometimes, a simple software glitch can prevent the watch from charging properly.
- A hardware problem. If the watch has been dropped or damaged, there may be a problem with the hardware that is preventing it from charging.
10 Ways to Deal with Galaxy Watch 5 Charging Issues
Highlighted below are helpful workarounds that you can do when having trouble charging your Samsung Galaxy Watch 5.
1. Clean the charging port and contacts
One of the most common reasons why a Galaxy Watch5 will not charge is because the charging port or contacts are dirty.
- To clean the charging port, use a toothpick or a cotton swab to gently remove any dirt or debris.
- To clean the charging contacts, use a soft cloth to gently wipe them down.
2. Try a different charger
If you have tried cleaning the charging port and contacts and your Galaxy Watch5 is still not charging, try using a different charger. It is possible that your charger is broken or not compatible with your Galaxy Watch5.
3. Make sure the charger is plugged in properly
Make sure that the charger is plugged in properly to both the outlet and your Galaxy Watch5. If the charger is not plugged in properly, it will not be able to charge your watch.
4. Restart your Galaxy Watch5
Sometimes, a simple restart can fix minor software glitches that may be preventing your Galaxy Watch5 from charging.
- To restart your Galaxy Watch5, press and hold the power button for a few seconds until the watch turns off.
- Then, press and hold the power button again until the watch turns back on.
Wait for your watch to finish rebooting and once it back up, retry charging.
5. Reset your Galaxy Watch5
If restarting your Galaxy Watch5 does not fix the problem, you can try resetting it.
- To reset your Galaxy Watch5, go to Settings > General > Reset.
- Then, select “Reset all data” and follow the on-screen instructions.
Important note: Only reset your watch if it still has at least 40 to 50 percent of battery life. This is to ensure that the reset process will be completed and thereby evade from potential data corruption from an unfinish reset.
6. Check for software updates
Make sure that your Galaxy Watch5 is running the latest software version. If there is a software update available, install it and see if it fixes the charging problem.
- To check for software updates, go to Settings > Software Update.
Follow the rest of the onscreen instructions to finish updating your watch.
Important note: Your Watch needs to have sufficient battery life (at least 50 percent battery) in order to complete the update process.
7. Try charging in Safe Mode
If you are still having problems charging your Galaxy Watch5, try charging it in Safe Mode. In Safe Mode, only the essential system apps and services are running. This can help to identify if a third-party app is causing the charging problem.
- To boot into Safe Mode, press and hold the power button until the watch turns off.
- Then, press and hold the power button again until the Samsung logo appears.
- Then, press and hold the volume down button until the watch boots into Safe Mode.
Once your watch is in safe mode, retry charging it to see if it works.
8. Check the warranty
If you have tried all of the above troubleshooting methods and your Galaxy Watch5 is still not charging, it is possible that there is a hardware problem with the watch.
If your watch is still under warranty, you can contact Samsung for a replacement.
9. Contact Samsung support
If your watch is not under warranty or if you are unable to fix the charging problem yourself, you can contact Samsung support for assistance.
10. Take your watch to a repair center
If you are unable to fix the charging problem yourself and you do not want to contact Samsung support, you can take your watch to a repair center.
Bonus Tips!
- Avoid using cheap or third-party chargers. These chargers can damage your Galaxy Watch5 and prevent it from charging properly.
- Keep the charging port and contacts clean and dry.
- Avoid charging your Galaxy Watch5 in extreme temperatures.
- Do not overcharge your Galaxy Watch5.
We hope that one of the given solutions is able to help get your Galaxy Watch5 charging properly again. If you are still having problems, then you may have to go for some repair options as there’s a good chance that hardware damage is present.
