The Galaxy Watch5’s Always On Display (AOD) is a convenient feature that allows you to quickly glance at the time, date, and notifications without having to wake up the entire watch. However, some users may encounter issues where the AOD fails to work properly. If you’re facing this problem, don’t worry, we’re here to help.
This comprehensive guide will walk you through various troubleshooting steps to resolve the AOD glitch and get your watch back to its fully functional state.
Common Causes of AOD Issues on Galaxy Watch
The Galaxy Watch5’s Always On Display (AOD) is a highly sought-after feature that enhances the overall user experience. However, some users may encounter issues where the AOD fails to work properly, rendering the watch’s screen inactive even when the watch is idle.
Several factors can contribute to Always On Display (AOD) problems on Galaxy Watch devices. Here are some of the common causes:
- Software Glitches: Temporary software glitches or bugs can sometimes cause the AOD to malfunction. A simple restart or updating the watch’s software can often resolve these issues.
- Incompatible Watch Faces: Certain watch faces may not be compatible with the AOD feature or may cause conflicts. Switching to a different watch face can often resolve these issues.
- Conflicting Modes: Modes like Do Not Disturb or Theater Mode can disable the AOD feature to minimize distractions or conserve battery power. Disabling these modes can restore AOD functionality.
- Sensor Issues: The AOD relies on various sensors to detect wrist movements and automatically switch between the main display and the AOD. If these sensors are malfunctioning, the AOD may not work properly.
- Hardware Problems: In rare cases, hardware issues like a faulty display or internal component failures can cause AOD problems. If none of the software-related troubleshooting steps resolve the issue, hardware problems may be the culprit.
Troubleshooting AOD That’s Not Working on Galaxy Watch 5
Now that you’ve already have a hint as to why the AOD feature is not working as intended on your Samsung smartwatch, you can now proceed with these outlined steps to rule out every possible culprit and fix the problem.
1. Check AOD Settings
The first step in troubleshooting the AOD issue is to verify that the feature is enabled. Here’s how to check AOD settings:
- On your Galaxy Watch5, swipe up from the bottom of the screen to access the app tray.
- Open the Settings app.
- Select Display.
- Ensure the toggle switch next to Always On Display is turned on.
If the AOD is already enabled, proceed to the next step.
2. Restart Your Galaxy Watch5
A simple restart can often resolve minor glitches and software issues. To restart your Galaxy Watch5:
- Press and hold the Side Key until a menu appears.
- Select Power off.
- Tap Restart.
Once the watch restarts, check if the AOD is working correctly.
3. Update Watch Software
Outdated software can sometimes lead to compatibility issues and functional problems. Make sure your Galaxy Watch5 is running the latest software version. To check for updates:
- On your smartphone, open the Galaxy Wearable app.
- Tap Watch Settings.
- Select Software update.
- Download and install any available updates.
After installing the updates, restart your watch and check if the AOD is working properly.
4. Check for Conflicting Modes
Certain modes, such as Do Not Disturb or Theater Mode, can disable the Always On Display feature. To ensure these modes are not interfering, follow these steps:
- On your Galaxy Watch5, swipe down from the top of the screen to access the Quick Settings panel.
- Check if Do Not Disturb or Theater Mode is enabled.
- If either mode is enabled, tap on it to disable it.
Once the conflicting modes are disabled, check if the AOD is functioning correctly.
5. Try a Different Watch Face
In some cases, specific watch faces may cause incompatibilities with the AOD feature. To rule out this possibility, try switching to a different watch face. Here’s how:
- On your Galaxy Watch5, press and hold the screen.
- Swipe left or right to select a different watch face.
- Tap on the watch face to apply it.
After applying a different watch face, check if the AOD is working properly.
6. Reset Your Galaxy Watch5
If none of the above steps resolve the issue, consider performing a factory reset. This will erase all data and settings on your watch, so ensure you have a backup. To perform a factory reset:
- On your Galaxy Watch5, swipe up from the bottom of the screen to access the app tray.
- Open the Settings app.
- Select General.
- Scroll down and tap Reset.
- Tap Factory reset.
- Enter your watch password if prompted.
- Tap Reset to confirm.
After the reset, set up your watch again and check if the AOD is working correctly.
When to Seek Professional Assistance
If you’ve exhausted all troubleshooting steps and the AOD issue persists, it’s advisable to contact Samsung customer support for further assistance. They may identify hardware-related problems that require professional attention.
Hope this helps!
