The Infinix Zero 30 comes with a large 6.82-inch touchscreen display that should accurately respond to finger inputs. However, some users experience “ghost touches” or other inaccurate touchscreen behavior like taps registering off-target or commands activating spontaneously. This makes the device difficult to operate properly.
In most cases, ghost touches stem from a minor software issue or mistaken touch input. With some dedicated troubleshooting, you can rectify any inaccurate touch response on your Infinix Zero 30.
Sections
Common Causes of Ghost Touches
Ghost touches often originate from these few factors:
- Fingerprints or screen protector interfering with touch sensitivity: Fingerprints and screen protectors can sometimes interfere with the touch sensitivity of the screen, which can lead to ghost touches.
- Stuck power button: The power button can sometimes get stuck, which can cause the phone to register touches even when the button is not being pressed.
- Magnetic case or cover triggering the digitizer: Some magnetic cases or covers can trigger the digitizer, which can cause ghost touches.
- Unintended palm contact while holding the phone: When you hold the phone, your palm can sometimes touch the screen, which can cause ghost touches.
- Glitch from static electricity or electrical interference: Static electricity or electrical interference can sometimes cause the touchscreen to register touches that are not there.
Isolating the problem source guides the troubleshooting approach.
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Solutions and Explanations
Before anything complex, try simply cleaning the screen and restarting the device. Other potential fixes include:
Update Software
Software updates are often released to fix bugs and improve performance. In the case of ghost touches, the software update may include a fix for a bug in the touchscreen driver or firmware. This is why updating the software is often one of the first troubleshooting steps recommended for ghost touches.
Here are some of the reasons why updating the software can fix the problem of ghost touches:
- The software update may include a fix for a bug in the touchscreen driver or firmware.
- The software update may improve the touch sensitivity of the screen.
- The software update may optimize the performance of the touchscreen.
However, it is important to note that updating the software is not always a guaranteed fix for ghost touches. If you have tried updating the software and the ghost touches are still occurring, then you may need to try other troubleshooting steps, such as adjusting the touch sensitivity or disabling button input.
Remove Accessories
Some accessories, such as screen protectors and cases, can interfere with the touch sensitivity of the screen, which can lead to ghost touches. This is why it is often recommended to remove accessories when troubleshooting ghost touches.
Here are some of the reasons why removing accessories can help to fix ghost touches:
- It can remove any interference that the accessories may be causing with the touchscreen.
- It can help to improve the touch sensitivity of the screen.
- It can help to prevent the accessories from triggering the digitizer.
However, it is important to note that removing accessories is not always a guaranteed fix for ghost touches. If you have tried removing accessories and the ghost touches are still occurring, then you may need to try other troubleshooting steps, such as updating the software or adjusting the touch sensitivity.
Close background apps
Closing background apps can help to fix ghost touches because it can free up system resources and improve the performance of the touchscreen. When you have a lot of apps running in the background, they can compete for system resources, which can lead to performance issues, such as ghost touches.
Here are some of the reasons why closing background apps can help to fix ghost touches:
- It can free up system resources, which can improve the performance of the touchscreen.
- It can prevent apps from running in the background and interfering with the touchscreen.
- It can prevent apps from updating or downloading files in the background, which can also interfere with the touchscreen.
However, it is important to note that closing background apps is not always a guaranteed fix for ghost touches. If you have tried closing background apps and the ghost touches are still occurring, then you may need to try other troubleshooting steps, such as updating the software or adjusting the touch sensitivity.
Factory Reset
A factory reset is a process that restores the device to its original settings. This means that all of your data, including your apps, photos, and settings, will be deleted. However, it can also fix software-related issues, such as ghost touches.
Here are some of the reasons why a factory reset can fix ghost touches:
- It can remove any corrupt or outdated software that may be causing the problem.
- It can reset the touch sensitivity of the screen to its default settings.
- It can remove any third-party apps that may be interfering with the touchscreen.
However, it is important to note that a factory reset is not always a guaranteed fix for ghost touches. If you have tried a factory reset and the ghost touches are still occurring, then it is likely that the issue is caused by a hardware problem. In this case, you will need to take the device to a professional for repair or replacement.
Before you do a factory reset, it is important to back up your data. This way, you can restore your data after the reset. You can back up your data to a cloud storage service, such as Google Drive or iCloud, or to an external hard drive.
To factory reset your device, follow these steps:
- Go to Settings.
- Tap on System.
- Tap on Advanced.
- Tap on Reset Options.
- Tap on Erase all data (factory reset).
- Enter your PIN or password.
- Tap on Erase all data.
The device will then restart and begin the factory reset process. This process may take a few minutes to complete.
Once the factory reset is complete, your device will be restored to its original settings. You will need to set up your device again, including restoring your data.
Get Screen Inspected
You need to get the screen inspected to fix the problem if the ghost touches are still occurring after trying all of the troubleshooting steps mentioned above. This is because the ghost touches may be caused by a hardware problem, such as a faulty digitizer. A digitizer is a component in the touchscreen that converts touch input into electrical signals. If the digitizer is faulty, it can register touches that are not there.
A professional can inspect the screen and determine if the ghost touches are caused by a hardware problem. If they are, the professional can repair or replace the digitizer.
Here are some of the reasons why you need to get the screen inspected to fix the problem:
- A professional can diagnose the problem and determine if it is caused by a hardware or software issue.
- A professional can repair or replace the faulty component.
- A professional can give you an estimate of the repair costs.
If you are still under warranty, you may be able to get the screen repaired or replaced for free. However, if you are not under warranty, you will need to pay for the repair or replacement.
With some thoughtful troubleshooting and experimentation, you should be able to rectify any inaccurate touchscreen behavior on the Infinix Zero 30. Updating software, changing settings, removing accessories and performing resets can restore proper touch response.
FAQs
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Will ghost touches damage my phone?
Ghost touches are not likely to damage your phone. However, they can be annoying and make it difficult to use your phone. If you are experiencing ghost touches, you should try to fix the problem as soon as possible.
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Can ghost touches be caused by a virus?
Ghost touches are not typically caused by viruses. However, it is possible that a virus could be causing other problems with your phone, such as making it slow or causing it to crash. If you are concerned that your phone may have a virus, you should scan it with a reputable antivirus program.
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Can ghost touches be caused by a bad app?
Yes, it is possible that a bad app could be causing ghost touches. If you have recently installed a new app and started experiencing ghost touches, try uninstalling the app to see if that resolves the issue.