How to Fix a Samsung Galaxy S25 Ultra That Can’t Send SMS or Text Messages

Fix a Samsung Galaxy S25 Ultra That Cant Send SMS or Text Messages

Issues with sending text messages can be frustrating, interrupting essential communication. This guide provides various solutions to resolve SMS sending problems on your Samsung Galaxy S25 Ultra.


1. Restart Your Phone

A simple restart can clear temporary software glitches that might be preventing SMS messages from sending. This can refresh the network connections.

  1. Press and hold the Power button.
  2. Tap Restart.
  3. Wait for your phone to reboot.

2. Check Signal Strength

A weak cellular signal can prevent SMS messages from being sent. Ensuring strong signal strength is essential for reliable communication.

  1. Look at the signal strength indicator at the top of your screen.
  2. Move to an area with better reception if the signal is weak.
  3. If inside a building, try going outside.

3. Verify the Recipient’s Number

An incorrect phone number will prevent SMS messages from being delivered. Double-check the recipient’s number for accuracy.

  1. Open the Messages app.
  2. Check the recipient’s number in the message thread.
  3. Ensure the number is correct, including the country code if necessary.

4. Check the Message Center Number

An incorrect Message Center Number (SMSC) can prevent SMS messages from being sent. Ensuring the correct SMSC is set is critical.

  1. Open the Phone app.
  2. Dial *#*#4636#*#*. (This may not work on all carrier branded devices).
  3. Select Phone information.
  4. Scroll down to SMSC.
  5. Verify the SMSC with your carrier. If incorrect, enter the correct number and tap Update.
  6. If the above code does not work, contact your carrier for the proper SMSC number and instructions on how to change it.

5. Check for Carrier Outages

Network outages or maintenance can prevent SMS messages from being sent. Verifying your carrier’s status is important.

  1. Visit your carrier’s website or social media pages.
  2. Use a third-party website or app to check for network outages in your area.
  3. Contact your carrier’s customer service.

6. Check Your SMS Storage

A full SMS storage can prevent new messages from being sent. Deleting old messages can free up space.

  1. Open the Messages app.
  2. Delete old or unnecessary messages.
  3. Consider deleting entire message threads.

7. Clear the Messages App Cache and Data

Corrupted cache and data in the Messages app can cause issues. Clearing this data might resolve the problem.

  1. Open the Settings app.
  2. Tap on Apps.
  3. Find and tap on Messages.
  4. Tap on Storage.
  5. Tap on Clear cache and then Clear data.

8. Check Your SIM Card

A damaged or improperly inserted SIM card can prevent SMS messages from being sent. Reseating or checking your SIM card is necessary.

  1. Power off your phone.
  2. Remove the SIM card tray using the SIM ejector tool.
  3. Check the SIM card for damage.
  4. Reinsert the SIM card and ensure it’s properly seated.
  5. Power on your phone.

9. Check for Software Updates

Outdated software can have bugs that affect SMS functionality. Keeping your software updated is crucial.

  1. Open the Settings app.
  2. Tap on Software update.
  3. Select Download and install.
  4. Follow the on-screen instructions if an update is available.

10. Check for Third-Party Messaging Apps

Conflicting third-party messaging apps can interfere with the default Messages app. Uninstalling these apps might resolve the issue.

  1. Open the Settings app.
  2. Tap on Apps.
  3. Find and uninstall any third-party messaging apps.
  4. Restart the device.

11. Check for Spam Filtering

Sometimes, spam filters can block outgoing SMS messages. Disabling or adjusting spam filtering settings might solve the problem.

  1. Open the Messages App.
  2. Tap the three dots in the upper right hand corner.
  3. Select Spam and blocked.
  4. Check if the number you are trying to text is in the blocked list.
  5. Also, check the settings of any third party spam filtering apps.

12. Contact Your Carrier

If none of the above solutions work, there might be an issue with your carrier’s network or your account. Contacting your carrier is recommended.

  1. Contact your carrier’s customer service.
  2. Explain the issue and provide details.
  3. Follow their instructions for further troubleshooting.

By following these steps, you should be able to effectively troubleshoot and resolve SMS sending issues on your Samsung Galaxy S25 Ultra. If the problem persists, contacting your carrier for further assistance is recommended.