If your Samsung Galaxy S25 Ultra is having trouble connecting to a Wi-Fi network, the issue could be related to software glitches, incorrect settings, or router problems. Here are several troubleshooting methods to fix the issue.
- 1. Restart Your Phone and Router
- 2. Toggle Airplane Mode
- 3. Forget and Reconnect to the Wi-Fi Network
- 4. Check for Software Updates
- 5. Reset Network Settings
- 6. Check Router and Internet Connection
- 7. Turn Off Wi-Fi Power Saving Mode
- 8. Check for Conflicting Apps
- 9. Change DNS Settings
- 10. Disable MAC Address Randomization
- 11. Perform a Soft Reset
- 12. Contact Samsung Support
1. Restart Your Phone and Router
A simple restart can resolve temporary connectivity issues.
- Press and hold the Power button on your phone.
- Tap Restart and wait for the device to reboot.
- Turn off your Wi-Fi router, wait for 30 seconds, and turn it back on.
- Try reconnecting your phone to Wi-Fi.
2. Toggle Airplane Mode
Turning Airplane Mode on and off can reset network connections.
- Swipe down from the top of the screen to open Quick Settings.
- Tap Airplane Mode to enable it.
- Wait for 30 seconds, then tap it again to disable it.
- Try connecting to Wi-Fi again.
3. Forget and Reconnect to the Wi-Fi Network
Reconnecting to the network can fix authentication and connection issues.
- Open Settings > Connections > Wi-Fi.
- Tap the gear icon next to your Wi-Fi network.
- Select Forget this network.
- Reconnect by selecting the network and entering the password.
4. Check for Software Updates
A software bug might be causing Wi-Fi issues, and an update could fix it.
- Go to Settings > Software Update.
- Tap Download and Install.
- If an update is available, install it and restart your phone.
5. Reset Network Settings
Resetting network settings will clear all Wi-Fi, Bluetooth, and mobile data settings.
- Go to Settings > General Management > Reset.
- Tap Reset Network Settings.
- Confirm by tapping Reset Settings.
- Reconnect to your Wi-Fi network.
6. Check Router and Internet Connection
Your router may be experiencing issues that prevent a stable connection.
- Try connecting another device (like a laptop) to the Wi-Fi network.
- If other devices can’t connect, restart the router and check for firmware updates.
- Move closer to the router to ensure a strong signal.
- If the issue persists, contact your internet service provider.
7. Turn Off Wi-Fi Power Saving Mode
Wi-Fi power-saving settings may interfere with the connection.
- Go to Settings > Connections > Wi-Fi.
- Tap the gear icon next to your Wi-Fi network.
- Select Advanced Settings.
- Disable Wi-Fi Power Saving Mode.
8. Check for Conflicting Apps
Some apps may interfere with Wi-Fi connections.
- Boot your phone into Safe Mode by holding the Power button, then long-pressing Power Off, and selecting Safe Mode.
- Try connecting to Wi-Fi.
- If the issue is resolved, uninstall recently installed apps that may be causing interference.
9. Change DNS Settings
Switching to a public DNS like Google’s can improve connectivity.
- Go to Settings > Connections > Wi-Fi.
- Tap the gear icon next to your Wi-Fi network.
- Select IP Settings and change it to Static.
- Under DNS 1, enter 8.8.8.8 and under DNS 2, enter 8.8.4.4.
- Save changes and reconnect to Wi-Fi.
10. Disable MAC Address Randomization
Some networks may block randomized MAC addresses, preventing connection.
- Open Settings > Connections > Wi-Fi.
- Tap the gear icon next to your network.
- Select MAC Address Type and choose Phone MAC.
- Reconnect to the Wi-Fi network.
11. Perform a Soft Reset
A soft reset clears minor system errors that could affect Wi-Fi.
- Press and hold the Volume Down and Power button for about 10 seconds.
- Release the buttons when the Samsung logo appears.
- Try connecting to Wi-Fi again.
12. Contact Samsung Support
If none of the solutions work, professional assistance may be required.
- Visit the official Samsung Support website.
- Schedule an appointment at an authorized Samsung service center.
- Explain the issue and follow any troubleshooting steps provided by support.
These troubleshooting steps should help resolve Wi-Fi connectivity issues on your Samsung Galaxy S25 Ultra. If the problem continues, professional repair or further diagnostics may be needed.