How to Fix It If Samsung Galaxy S25 Ultra Won’t Send MMS

If your Samsung Galaxy S25 Ultra is unable to send MMS, you may be dealing with network issues, incorrect settings, or software glitches. Fortunately, there are several ways to fix this problem and restore your ability to send multimedia messages.

Restart Your Phone

A simple restart can resolve minor network or system glitches affecting MMS.

1. Press and hold the Power button.
2. Select Restart and wait for your phone to reboot.
3. After the restart, try sending an MMS to check if the issue is resolved.

Check Mobile Data Connection

MMS requires mobile data to function, even if you have Wi-Fi enabled.

1. Open Settings.
2. Tap Connections > Data Usage.
3. Ensure Mobile Data is turned on.
4. If it’s off, toggle it on and try sending an MMS again.

Enable MMS Messaging

MMS may be disabled in your phone’s messaging settings.

1. Open the Messages app.
2. Tap the three-dot menu and select Settings.
3. Look for MMS Settings or Multimedia Messages.
4. Ensure that MMS messaging is enabled.

Verify APN (Access Point Name) Settings

Incorrect APN settings can prevent MMS from working properly.

1. Open Settings > Connections.
2. Tap Mobile Networks > Access Point Names.
3. Select your current carrier APN.
4. Verify the APN details with your carrier’s official settings.
5. If incorrect, edit the APN or reset to default by tapping Reset to Default.

Clear Messages App Cache and Data

Corrupted cache files can interfere with MMS functionality.

1. Go to Settings > Apps.
2. Scroll down and select Messages.
3. Tap Storage > Clear Cache.
4. If the issue persists, tap Clear Data (this will delete message history).

Check Message Size and File Format

MMS has file size and format limitations set by carriers.

1. Try sending a smaller image or video file.
2. Ensure the file format is supported (JPEG, PNG, GIF, MP4, etc.).
3. If necessary, compress large files before sending.

Disable Power Saving Mode

Power-saving features may restrict background data usage, affecting MMS.

1. Open Settings > Battery and Device Care.
2. Tap Battery.
3. If Power Saving Mode is enabled, toggle it off.
4. Try sending an MMS again.

Toggle Airplane Mode

Refreshing the network connection can resolve MMS issues.

1. Swipe down to access the Quick Settings panel.
2. Tap Airplane Mode to enable it.
3. Wait for 30 seconds, then disable Airplane Mode.
4. Try sending an MMS again.

Update Your Software

Outdated software may cause compatibility issues with MMS services.

1. Open Settings > Software Update.
2. Tap Download and Install.
3. If an update is available, follow the on-screen instructions to install it.
4. Restart your phone after the update.

Reset Network Settings

Resetting network settings can fix connectivity problems that prevent MMS from being sent.

1. Go to Settings > General Management.
2. Tap Reset > Reset Network Settings.
3. Confirm the action and wait for the reset to complete.
4. Restart your phone and check if MMS works.

Contact Your Carrier

If the problem persists, your carrier may be experiencing issues or blocking MMS.

1. Call your mobile carrier’s customer support.
2. Ask if there are any service outages or account restrictions.
3. Verify that MMS is enabled on your account.
4. Follow any troubleshooting steps provided by your carrier.

Following these steps should help you resolve MMS issues on your Samsung Galaxy S25 Ultra. If none of these solutions work, consider using an alternative messaging app or contacting Samsung support for further assistance.