Why Won’t Infinix GT 10 Pro Charge and How to Resolve It?

infinix gt 50 pro not charging

There are a few reasons why your Infinix GT 10 Pro might not be charging. Some of the most common causes include:

  • Faulty charger or cable: If your charger or cable is damaged, it may not be able to provide enough power to charge your phone.
  • Dirt or debris in the charging port: The charging port can get dirty or clogged with dust or lint, which can prevent the phone from charging properly.
  • Overheating: If your phone overheats, it may stop charging to protect itself from damage.
  • Software issue: A software issue can sometimes prevent your phone from charging properly.
  • Hardware problem: In rare cases, a hardware problem, such as a faulty battery or charging port, can prevent your phone from charging.

How to Resolve the Issue

If your Infinix GT 10 Pro is not charging, here are some things you can try to resolve the issue:

Check the charger and cable

It is important to check the charger and cable because they are the first things that your phone needs in order to charge. If the charger or cable is not working properly, it will not be able to provide enough power to your phone to charge it.

Here are some things to check:

  • Make sure that the charger is plugged in properly. The charger should be plugged into a working power outlet and the phone should be plugged into the charger properly.
  • Try using a different charger or cable. If you have a spare charger or cable, try using it to see if that makes a difference.
  • Check the charger for damage. Look for any cracks or damage to the charger. If the charger is damaged, it may not be able to provide enough power to your phone.
  • Check the cable for damage. Look for any cracks or damage to the cable. If the cable is damaged, it may not be able to conduct electricity properly.

If you have checked all of these things and your phone is still not charging, then the problem may be with your phone itself. In this case, you may need to take it to a service center for further diagnosis and repair.

Here are some additional tips for checking the charger and cable:

  • Use a multimeter to test the charger. A multimeter is a tool that can be used to measure electrical current, voltage, and resistance. To test the charger, connect the multimeter to the charger’s output terminals. If the multimeter shows that there is no current or voltage, then the charger is faulty.
  • Use a flashlight to look inside the charging port. If you see any dirt or debris inside the charging port, use a toothpick or a cotton swab to clean it out.

Clean the charging port

It is important to clean the charging port because dirt and debris can build up in the port and prevent the charger from making a good connection. This can lead to charging problems, such as the phone not charging at all or the phone charging slowly.

Here are some reasons why it is important to clean the charging port:

  • Dirt and debris can prevent the charger from making a good connection. The charging port is a small opening, and dirt and debris can easily build up inside it. This can prevent the charger from making a good connection with the phone’s charging pins, which can lead to charging problems.
  • Dirt and debris can damage the charging port. If dirt and debris are not cleaned out, they can scratch or corrode the charging port. This can damage the port and make it difficult or impossible to charge the phone.
  • Dirt and debris can cause overheating. When the charging port is blocked by dirt and debris, the phone may overheat. This can damage the battery and other components of the phone.

Here are some tips for cleaning the charging port:

  • Use a toothpick or a cotton swab. Gently insert the toothpick or cotton swab into the charging port and remove any dirt or debris. Be careful not to damage the port.
  • Use a compressed air can. Hold the compressed air can upright and spray the charging port. This will help to blow out any dirt or debris that is stuck inside the port.
  • Use a flashlight to look inside the charging port. This will help you to see any dirt or debris that is not visible to the naked eye.

If you are not comfortable cleaning the charging port yourself, you can take your phone to a service center and have them clean it for you.

Let your phone cool down

It is important to let your phone cool down because overheating can damage the battery and other components of the phone. If your phone is overheating, it may stop charging to protect itself from damage.

Here are some reasons why it is important to let your phone cool down:

  • Overheating can damage the battery. The battery is a delicate component, and it can be damaged if it gets too hot. Overheating can cause the battery to swell, leak, or even catch fire.
  • Overheating can damage other components. The phone’s other components, such as the processor and the screen, can also be damaged if they get too hot.
  • Overheating can cause the phone to stop working. If the phone gets too hot, it may shut down automatically to protect itself from damage.

Here are some things you can do to let your phone cool down:

  • Take the phone out of its case. The case can trap heat, so taking it off can help the phone cool down.
  • Place the phone in a cool place. Avoid placing the phone in direct sunlight or near a heat source.
  • Turn off the phone. Turning off the phone will help it to cool down faster.
  • Let the phone rest for a few minutes. Once the phone has cooled down, you can try charging it again.

If your phone is still overheating after you have tried these things, you may need to take it to a service center for further diagnosis and repair.

Update the phone’s software

It is important to update the phone’s software because software updates often include bug fixes that can improve the stability of your phone and prevent charging problems.

Here are some reasons why it is important to update the phone’s software:

  • Software updates can fix bugs. Bugs are errors in the software that can cause problems, such as the phone not charging properly. Software updates can fix these bugs and improve the stability of the phone.
  • Software updates can add new features. Software updates can add new features to the phone, such as new charging modes or battery optimization features.
  • Software updates can improve security. Software updates can improve the security of the phone by fixing security vulnerabilities. This can help to protect the phone from malware and other security threats.

Here are some tips for updating the phone’s software:

  • Check for updates regularly. The phone’s manufacturer will usually release software updates on a regular basis. You can check for updates by going to Settings > System > Advanced > System update.
  • Back up your data before updating. It is always a good idea to back up your data before updating the phone’s software. This way, you can restore your data if something goes wrong during the update process.
  • Install the update in a safe place. Make sure that you are in a safe place when you install the update. This way, if something goes wrong, you will not lose your data.

If you are not comfortable updating the phone’s software yourself, you can take your phone to a service center and have them update it for you.

Factory reset the phone

A factory reset is necessary to fix the problem because it erases all of the data on the phone, including any software problems that may be causing the charging issue.

Here are some reasons why a factory reset is necessary:

  • It can fix software problems. Software problems can sometimes cause charging issues. A factory reset can erase all of the software on the phone and reinstall the original software. This can help to fix any software problems that may be causing the charging issue.
  • It can remove bloatware. Bloatware is software that is pre-installed on the phone by the manufacturer. Bloatware can sometimes cause problems, such as the phone not charging properly. A factory reset can remove all of the bloatware from the phone.
  • It can improve performance. A factory reset can improve the performance of the phone by removing any unnecessary files or data.

However, it is important to note that a factory reset will erase all of the data on the phone, including photos, videos, contacts, and apps. So, it is important to back up your data before you do a factory reset.

Here are some tips for backing up your data:

  • Use a cloud storage service. Cloud storage services, such as Google Drive or iCloud, can be used to back up your data. This is a convenient way to back up your data because you can access it from any device.
  • Use a USB cable. You can also use a USB cable to back up your data. This is a more secure way to back up your data because it is not stored on a cloud server.

Once you have backed up your data, you can do a factory reset by following these steps:

  1. Go to Settings > System > Advanced > Reset options > Factory data reset.
  2. Enter your PIN or password.
  3. Tap Reset phone.
  4. The phone will restart and the factory reset process will begin.

The factory reset process may take a few minutes to complete. Once the process is complete, the phone will be restored to its original settings.

If you have tried all of these troubleshooting steps and your phone is still not charging, then you may need to take it to a service center for further diagnosis and repair.

How to Prevent Infinix GT 10 Pro from Not Charging

Here are some things you can do to prevent your Infinix GT 10 Pro from not charging:

  • Use the original charger and cable. Using a third-party charger or cable can damage the phone’s charging port.
  • Do not overcharge the phone. Overcharging the phone can damage the battery.
  • Avoid using the phone while it is charging. Using the phone while it is charging can generate heat, which can damage the battery.
  • Keep the phone clean. Dirt and dust can build up on the phone’s charging port, which can prevent the phone from charging properly.

I hope this article helps you to resolve the issue of your Infinix GT 10 Pro not charging. Let me know if you have any other questions.

FAQs

  1. Q: Is there a way to recover data from my Infinix GT 10 Pro if it’s not charging? 

    A: If your Infinix GT 10 Pro is not charging, it may be difficult to recover data from it. However, you can try connecting your phone to a computer and using data recovery software to retrieve your data. If that doesn’t work, you may need to take your phone to a professional data recovery service.

  2. Q: Should I take my Infinix GT 10 Pro to a repair shop if it’s not charging? 

    A: If your Infinix GT 10 Pro is not charging, it may be a good idea to take it to a repair shop. A professional technician can diagnose the problem and fix it for you. Carlcare is the only after-sales service provider designated by Infinix.

  3. Q: Can a software update fix my Infinix GT 10 Pro if it’s not charging? 

    A: It is unlikely that a software update will fix an issue with your Infinix GT 10 Pro not charging. Charging issues are usually caused by hardware problems such as a damaged charging port or battery. However, keeping your phone’s software up-to-date can help prevent other issues from occurring.