The Infinix GT 10 Pro is a powerful and affordable smartphone with a large touchscreen display. However, like any other device, it can experience problems from time to time. One common issue is a touchscreen that becomes unresponsive.
If your Infinix GT 10 Pro’s touchscreen is not working properly, there are a few things you can try to fix it. In this article, we will discuss the most common causes of touchscreen problems and provide step-by-step instructions on how to fix them.
Common Causes of Touchscreen Problems
There are a number of things that can cause a touchscreen to become unresponsive. Some of the most common causes include:
- Software bugs: Software bugs can sometimes cause the touchscreen driver to malfunction, resulting in an unresponsive touchscreen.
- Dirt and grime: Dirt and grime can build up on the touchscreen surface and interfere with its ability to register your touches.
- Screen protector: A poorly installed or damaged screen protector can also cause touchscreen problems.
- Physical damage: If the touchscreen has been physically damaged, such as by a drop or impact, it may become unresponsive.
How to Fix a Touchscreen That is Unresponsive
Here are some things you can try to fix an unresponsive touchscreen on your Infinix GT 10 Pro:
Fix #1: Clean the touchscreen
Start by cleaning the touchscreen with a soft, microfiber cloth. Avoid using harsh chemicals or abrasive cleaners, as these can damage the screen.
To properly clean the touchscreen of your Infinix GT 10 Pro, follow these steps:
- Turn off your phone. This will help to prevent any accidental touches from registering while you are cleaning the screen.
- Use a soft, microfiber cloth to wipe down the screen. Avoid using harsh chemicals or abrasive cleaners, as these can damage the screen.
- If there are any stubborn fingerprints or smudges, you can use a small amount of distilled water or isopropyl alcohol on the microfiber cloth. Be sure to dampen the cloth slightly, and avoid using too much liquid, as this could damage the phone.
- Once you have finished cleaning the screen, dry it thoroughly with a clean microfiber cloth.
If this does not fix the problem, try the next applicable solutions.
Fix #2: Remove the screen protector
If you are using a screen protector, try removing it to see if that fixes the problem. If removing the screen protector fixes the problem, then you may need to replace it with a new one.
When choosing a screen protector for your Infinix GT 10 Pro, it is important to consider the following factors:
- Material: Screen protectors are typically made of tempered glass or TPU material. Tempered glass is more durable and resistant to scratches and cracks, but it can be more difficult to install. TPU is more flexible and easier to install, but it is not as durable.
- Thickness: Screen protectors come in a variety of thicknesses. Thinner screen protectors are less noticeable, but they may not be as durable. Thicker screen protectors are more durable, but they may be more noticeable and may affect the touchscreen sensitivity of your phone.
- Clarity: Screen protectors should be clear and should not affect the clarity of the display.
- Ease of installation: Some screen protectors are easier to install than others. If you are not comfortable installing a screen protector yourself, you may want to choose one that comes with an easy installation kit.
Fix #3: Restart your phone
A simple restart can often fix minor software glitches that may be causing the touchscreen problem.
To restart your Infinix GT 10 Pro, you can follow these steps:
- Press and hold the Power button for a few seconds.
- A menu will appear with the options to power off, restart, and emergency mode.
- Tap Restart to restart your phone.
Your phone will turn off and then back on again. This should only take a few seconds.
If your phone is frozen and the touchscreen is unresponsive, you can force restart it by following these steps:
- Press and hold the Power button and the Volume Up button for at least 10 seconds.
- Your phone will vibrate and then turn off.
- Wait a few seconds and then turn your phone back on by pressing and holding the Power button.
Force restarting your phone will clear any temporary data that may be causing the problem. It is a safe procedure and will not erase any of your data.
Fix #4: Check for software updates
Make sure that your Infinix GT 10 Pro is running the latest software version. Software updates often include bug fixes that can resolve touchscreen problems.
To check for software updates on your Infinix GT 10 Pro, follow these steps:
- Connect your phone to a Wi-Fi network.
- Open the Settings app.
- Tap on System.
- Tap on Software update.
- Tap on Check for updates.
If there is a software update available, you will be prompted to download and install it.
You can also enable automatic software updates so that your phone will automatically check for and install updates as they become available. To do this, follow these steps:
- Connect your phone to a Wi-Fi network.
- Open the Settings app.
- Tap on System.
- Tap on Software update.
- Toggle on the switch next to Automatic download.
- Toggle on the switch next to Install automatically.
With automatic software updates enabled, your phone will automatically check for and install updates as they become available. This is a good way to ensure that your phone is always running the latest software and that it is secure.
Fix #5: Calibrate the touchscreen
Touchscreen calibration is the process of adjusting the touchscreen so that it accurately registers your touches. This can be necessary if the touchscreen is not responding properly, or if it is registering touches in the wrong places.
There are two main types of touchscreen calibration: hardware calibration and software calibration. Hardware calibration is performed using a special calibration tool, and it is typically used by manufacturers to calibrate touchscreens before they are shipped to consumers. Software calibration can be performed by the user, and it is typically used to fix minor touchscreen problems.
To calibrate the touchscreen on your Infinix GT 10 Pro, you can follow these steps:
- Go to Settings > Display > Touchscreen Calibration.
- Follow the instructions on the screen to calibrate the touchscreen.
The touchscreen calibration process will typically involve touching the screen at a number of different points. This will help the system to learn the correct coordinates for each touch point.
Calibrating the touchscreen can help to fix a variety of touchscreen problems, including:
- Unresponsive touchscreen: If your touchscreen is not responding to your touches, calibrating it can help to fix the problem.
- Misaligned touchscreen: If the touchscreen is not registering touches in the correct places, calibrating it can help to fix the problem.
- Ghost touches: If the touchscreen is registering touches when you are not touching it, calibrating it can help to fix the problem.
If you are experiencing touchscreen problems on your Infinix GT 10 Pro, calibrating the touchscreen is a good first step to try. If calibrating the touchscreen does not fix the problem, you may resort to a factory reset.
Fix #6: Factory reset your phone
If you have tried all of the above steps and the touchscreen is still unresponsive, you may need to factory reset your phone. This will erase all of your data and settings, so be sure to back up your data before you do this.
Here’s how to perform a factory reset on Infinix GT 10 Pro:
- Open the Settings app.
- Tap on System.
- Tap on Reset options.
- Tap on Erase all data (factory reset).
- Tap on Erase all data to confirm.
- The factory reset process will take a few minutes to complete. Once the factory reset is complete, your device will restart and be restored to its factory defaults.
A factory reset, also known as a hard reset, is a process that erases all of the data and settings on your device and restores it to its factory defaults. This can be a useful way to fix a variety of problems with your device, including touchscreen issues.
When you perform a factory reset, the following steps occur:
- All of the data on your device is erased, including your apps, photos, music, and other files.
- All of the settings on your device are reset to their factory defaults.
- The firmware on your device is updated to the latest version.
After a factory reset, your device will be just like it was when you first took it out of the box. You will need to set it up again and reinstall all of your apps and files.
How can a factory reset help fix touchscreen issues on Infinix GT 10 Pro?
A factory reset can help fix touchscreen issues on Infinix GT 10 Pro in a few ways:
- It can erase any corrupted software or data that may be causing the touchscreen problem.
- It can reset the touchscreen calibration, which can fix any problems with the touchscreen being misaligned or not registering touches properly.
- It can update the firmware on your device to the latest version, which may include bug fixes for touchscreen problems.
Important things to keep in mind before performing a factory reset:
- A factory reset will erase all of the data on your device, so be sure to back up all of your important files before performing one.
- Make sure that your device is charged to at least 50% before performing a factory reset.
- Do not interrupt the factory reset process once it has started.
If the touchscreen is still unresponsive after following all of the above steps, then it is likely that the touchscreen is physically damaged and will need to be replaced.
Bonus Tips!
Here are some additional tips to help you keep your Infinix GT 10 Pro’s touchscreen responsive:
- Avoid using your phone in extreme temperatures.
- Avoid getting your phone wet.
- Keep your phone away from dust and dirt.
- Use a good quality screen protector.
- Avoid dropping your phone or subjecting it to other impacts.
If you are experiencing touchscreen problems on your Infinix GT 10 Pro, try the above steps to fix it. If you are still having problems, contact Infinix customer support for assistance.
Overall Thoughts
Touchscreen problems can be frustrating, but they are often fixable. If your Infinix GT 10 Pro’s touchscreen is unresponsive, try the steps in this article to fix it. If you are still having problems, contact Infinix customer support for assistance.