If you’re an Infinix Zero 30 user, you may have experienced your calls disconnecting unexpectedly. This can be a frustrating issue, especially if you’re in the middle of an important conversation. There are a few reasons why this might be happening, and there are also a few things you can do to try to fix it.
In this article, we’ll discuss the most common reasons why calls might disconnect on the Infinix Zero 30, and we’ll provide some troubleshooting tips that you can try.
Possible Causes
There are a few possible reasons why your calls might be disconnecting on your Infinix Zero 30. Some of the most common causes include:
- Network connectivity issues: If you’re experiencing poor network connectivity, this can cause your calls to drop. This can be due to a number of factors, such as being in a weak signal area, or having network outages in your area.
- Software bugs: Sometimes, software bugs can cause calls to disconnect unexpectedly. This is more likely to happen if you’re using an older version of the software on your device.
- Hardware problems: If there’s a hardware problem with your device, such as a faulty antenna, this can also cause calls to drop.
Potential Solutions
Here are some troubleshooting tips that you can try to fix the problem:
1. Check your network connectivity.
Make sure that you’re in an area with good network coverage. If you’re experiencing poor network connectivity, try moving to a different location, or connecting to a Wi-Fi network.
2. Restart your device.
A simple restart can often fix minor software glitches. Here are two ways to restart your Infinix Zero 30:
Soft restart:
- Press and hold the power button for a few seconds.
- Tap Restart.
- Tap Restart again to confirm.
Force restart:
- Press and hold the power button and the volume down button for at least 10 seconds.
- Release the buttons when you see the Infinix logo on the screen.
Your phone will restart automatically.
Note: If your phone is unresponsive, you may need to force restart it.
3. Update your phone’s software
Make sure that you’re running the latest version of the software on your device. Software updates often include bug fixes, so updating your software may fix the problem.
To update the software on your Infinix Zero 30, follow these steps:
- Make sure your device is connected to Wi-Fi.
- Open the Settings app.
- Scroll down and tap System.
- Tap System updates.
- If an update is available, tap Download and install.
Your device will download and install the update. Once the update is installed, your device will restart.
4. Reset your network settings
A network reset can often help deal with drop calls on Infinix Zero 30 and other Android devices. It can reset your network settings to their default values, which can help resolve any issues that may be causing your calls to drop.
To reset your network settings on an Infinix Zero 30, follow these steps:
- Open the Settings app.
- Scroll down and tap System.
- Tap Advanced.
- Tap Reset options.
- Tap Reset Wi-Fi, mobile & Bluetooth.
- Tap Reset Settings.
Your device will restart and your network settings will be reset to their default values.
5. Contact your carrier
If you’ve tried all of the above troubleshooting tips and you’re still experiencing the problem, contact your carrier for further assistance.
If you’ve tried all of the above troubleshooting tips and you’re still experiencing the problem, it’s possible that there’s a hardware problem with your device. In this case, you’ll need to take your device to a qualified technician for repair.
Bonus Tips!
Here are some additional tips to help you avoid call dropouts:
- Avoid making calls in areas with poor network coverage.
- If you’re making a call from indoors, try moving to a window or doorway for better signal reception.
- Avoid making calls while you’re on the move.
- If you’re using a Bluetooth headset, make sure that it’s properly paired with your device.
- If you’re using a mobile hotspot, make sure that it’s connected to a strong internet connection.
By following these tips, you can help to reduce the number of call dropouts that you experience on your Infinix Zero 30 5g.
We hope that this troubleshooting guide is able to help you fix drop calls on your Infinix Zero 30 5g smartphone.
